Privacy Policy

1. Information We Collect

We collect information that you provide directly, including:

• Name and contact details (such as email address)
• Account login credentials
• Business information you enter into the platform
• Permit and compliance data you upload or create
• Messages or requests submitted through support or concierge features

We may also collect limited technical data automatically, such as:

• Device and browser information
• IP address
• Usage activity within the platform

2. How We Use Your Information

We use collected information to:

• Provide and operate the Permitly platform
• Process payments and manage subscriptions
• Send service-related communications (such as reminders, confirmations, and updates)
• Respond to support and concierge requests
• Improve product functionality and user experience
• Maintain security and prevent abuse

We do not sell your personal information.

3. Payments and Billing

Payments are processed through third-party providers such as Stripe. We do not store full payment card details.

Your payment data is subject to the privacy policies of those providers.

4. Data Storage and Security

We use industry-standard cloud infrastructure and security practices to protect your data.

While we take reasonable steps to safeguard information, no system can be guaranteed to be completely secure.

5. Data Retention

We retain your information:

• While your account is active
• As needed to provide services
• As required for legal, tax, or compliance purposes

You may request account deletion at any time.

6. Third-Party Services

Permitly may integrate with third-party services (such as authentication, hosting, analytics, or payment providers). These providers process data according to their own privacy policies.

7. Your Rights

Depending on your location, you may have the right to access your personal data, request correction or deletion, or restrict or object to certain processing.

To exercise these rights, contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.

9. Contact

For privacy-related questions: